Contact

Talk to the people who build ChatMapper.

ChatMapper is made by a small team, and the person who answers your message is one of them. Ask about licensing, migrating an existing project, procurement paperwork, or something that is not working. We reply within one business day.

Answered by a personOne business dayNo sales sequence
Send a message

Tell us what you need and we will come back to you.

One form for everything: sales, licensing, support and partnerships. The more detail you give, the more useful the first reply is.

Prefer not to use a form? Everything above also reaches us if you write to the address in your licence email. For anything account related, please include the email address you signed up with.

Where to go first

Some answers are faster than a reply.

Documentation

Editor, Lua scripting, the simulator and every export format, written up in full.

Read the docs

Licensing and invoices

Commercial, team, educational, volume and site licences for ChatMapper Desktop, with the prices in full.

See Desktop licensing

Migrating a project

ChatMapper imports articy:draft, Arcweave, Twine and .cmp files. Check the comparison before you ask.

Compare the tools

FAQ

Before you write

How quickly do you reply?

Within one business day. Licensing and procurement questions are answered by a person, not a queue.

I found a bug. Where do I report it?

Use the form above and say what you were doing when it happened. If you can, describe the project and the step that broke. Bug reports go straight to the people who build ChatMapper.

Can I get an invoice, a W-9 or a purchase order?

Yes. Ask in the form and say which documents your finance team needs. We handle purchase orders, invoicing and vendor onboarding for team and site licences.

Do you offer educational or volume pricing?

Yes. Educational, volume, site and source code licences are all available. Tell us the number of seats and the institution, and we will quote it.

I need help migrating from articy, Twine or Storyline.

ChatMapper imports articy:draft, Arcweave, Twine and .cmp projects directly. If your files do not import cleanly, send us a sample and we will look at it.

You do not have to wait for a reply to start.

The browser version is free to open. Try a scenario while your message is with us.